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Top 10 Tips to Deal with Guest Complaints

Kate Morel’s Top Tips to Deal with Guest Complaints

We asked Kate to share her Top 10 Tips around one of hospitality’s difficult subjects: complaints and difficult guests.

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30th March 2023 | Categories: Article, Resources

How Do We Reopen?

The Government’s plan to rebuild was published on the 11th of May. In it, there were suggestions that providers of accommodation, including glamping sites, could be given the go-ahead to …

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28th May 2020 | Categories: Article, Business, Join Us At The Glamping Show

Glamping Site

Standing Out from the Crowd in the Growing Glamping Market

With over half of global travellers planning to take more weekend trips in 2019 (Booking.com), Visit Britain reporting an uplift in staycations, and 12 per cent of 16-34 year olds …

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4th March 2019 | Categories: Article, Business, Starting a Business

Workshop Offer – Glamping Business Start-Up, July 21st

Save £40 by booking your place on Kate Morel’s next workshop (by Friday July 6th), at the reduced price of £100. Places are limited, as such this offer is subject to availability. …

Continue reading “Workshop Offer – Glamping Business Start-Up, July 21st”

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25th May 2018 | Categories: Join Us At The Glamping Show, Products

Pre-planning Advice from CGH

Country Glamping Holidays have a heritage based on over 50 years experience of operating holiday parks. Since 2006 they have set-up and operated successful glamping sites across the South West. …

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17th May 2017 | Categories: Products

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ISSUE 57 IS HERE 🌿 It’s all about #diversificatio ISSUE 57 IS HERE 🌿

It’s all about #diversification, thinking bigger and building better businesses.

Inside:

→ Interview with Hector Hughes, co-founder of @unplugged.rest 
→ @farmcampsnl and memorable farm stays
→ The hidden value of woodland, by @forestryengland 
→ Tech essentials for glamping businesses
→ Why you should stop chasing more lodges
→ The modern-day nomad by @thegritandgrandeur 
→ @theglampingshow 2026 seminar programme

📖 Read it now via the link in our bio.
📷 Gorgeous cover pic of @unplugged.rest by @rebeccahope 

And want a printed copy? We’ll have free copies at @theglampingshow 2026 on Stand 1020.
Diversify, diversify, diversify. That’s what every Diversify, diversify, diversify.
That’s what everyone’s telling you. But nobody’s actually telling you how it should be done.

When we were creating the seminar line-up this year, we’ve done the initial heavy lifting and found the #diversification experts who can answer every question you have, so you don’t have to start from scratch.

So if you’re not sure what’s next, or you’re not sure where to start, how about making the first step by joining us at @theglampingshow in Stoneleigh on September 10th?

Attendance is free, and seminars are free. It’s a win-win, really – all you need to do is show up.
The new issue is here, and this month’s theme is T The new issue is here, and this month’s theme is THINK BIGGER. 

The most successful #hospitality businesses are looking beyond accommodation. They’re creating destinations, building brands, diversifying revenue and giving guests compelling reasons to visit (and return).

Link in bio to read. 📖

Inside this issue…
 • Building brands, not beds with @cloudcollectiveco 
 • The evolution of luxury outdoor hospitality in China by Koko Tang
 • How festivals can boost your revenue by @thegritandgrandeur 
 • How @basecamp_ecoresorts went from an empty car park to global hospitality platform
 • Design lessons from converting a pig sty into a profitable stay
 • Reflections from @ecoresortnetwork in Thailand
 • First look at this year’s @theglampingshow seminar programme
Save the date. 📍 @basecamp_amsterdam 📅 26 Novemb Save the date.

📍 @basecamp_amsterdam 
📅 26 November 2026

Following a successful inaugural event in Lisbon, @theglampingshow European Forum (TGSEF) returns for its second edition this November.

One day to learn from the experts, make better decisions and build stronger businesses. 

Our team is curating the agenda as we speak – so expect only the best. 

🎟 Early Bird discount available until 11 September and applied automatically at checkout. 

Learn more in bio.
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